KrediOne, in collaboration with AFPI, organized the program “Pindar Mengajar: Cerdas Mengelola, Bijak Bertransaksi” at Politeknik Negeri Bandung on February 12, 2026.
The event was attended by Herlina Hayati (Head of Supervision Division for Financial Services Institutions 5 at Otoritas Jasa Keuangan Jawa Barat), Yasmine Meylia Sembiring (Executive Director of AFPI), Dr. Setiawan, S.E., M.E.Sy (Head of the D4 Islamic Finance Study Program at Polban), and I Made Wisnu Saputra (Head of Marketing & Branding at KrediOne). The program was driven by concerns over the ease of access to digital financial services, which has led many people to become trapped in illegal online loans and debt cycles.
Through this financial literacy initiative, KrediOne and AFPI hope to encourage young people to manage their finances more wisely, understand financial risks, and utilize digital lending services in a productive and responsible manner.
For your information, KrediOne currently only uses the official email address cs@kredione.id and customer service hotline at (021) 50880188, available during business hours from 09:00 AM to 05:00 PM WIB. For matters related to loan cancellations, customers may contact customer service through the email mentioned above.

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