
Efforts to expand access to financing for unbanked and underserved communities, as well as MSMEs that have yet to access banking services, remain a key priority in driving national economic growth. To support this objective, PT Inovasi Terdepan Nusantara (KrediOne) has officially entered into a strategic partnership with Bank Ganesha through a loan channeling scheme, reaffirming its commitment to expanding equitable access and enhancing financial inclusion for individuals and MSMEs in Indonesia. The cooperation agreement was signed on Monday, February 23, 2026, at Bank Ganesha’s Head Office in Central Jakarta.
This collaboration aligns with regulatory policies encouraging partnerships between the banking industry and Technology-Based Joint Financing Services (LPBBTI), also known as Pindar (online lending), as part of strengthening the national financing ecosystem. Through the channeling scheme, the partnership is expected to broaden financing outreach while accelerating financial inclusion, particularly for communities with limited access to formal credit.
KrediOne’s CEO, Kuseryansyah, stated that the partnership represents a strategic step in expanding the role of the digital lending industry as an adaptive and innovative digital financing platform that meets the needs of individuals and MSMEs.
“This collaboration reflects the growing trust of the banking industry in digital financing models. For us, this is an important milestone at the beginning of 2026 and a momentum to further enhance financial inclusion, expand our impact, and provide faster, more targeted credit access for individuals and MSMEs, while remaining grounded in strong governance principles,” said Kuseryansyah.
In line with this, President Director of Bank Ganesha, Setiawan Kumala, stated:
“This partnership is part of the Bank’s strategy to contribute to national economic growth, particularly in segments that have long been underserved by the banking sector. Through this strategic collaboration, financing can be delivered effectively and efficiently through digitalization, while continuing to uphold prudent principles.”
The collaboration between KrediOne and Bank Ganesha comes at a time when significant opportunities for expanding national financial inclusion remain, especially among individuals and MSMEs still facing limited access to formal financing.
Both institutions are committed to sustainably developing this strategic partnership through strengthened financing distribution, the implementation of good governance practices, and continuous technological innovation in digital financing services to support national economic growth.
For your information, KrediOne currently only uses the official email address cs@kredione.id and customer service hotline at (021) 50880188, available during business hours from 09:00 AM to 05:00 PM WIB. For matters related to loan cancellations, customers may contact customer service through the email mentioned above.

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