KrediOne, in collaboration with the Indonesian Joint Funding Fintech Association (AFPI), continues to strengthen its commitment to enhancing financial education and literacy, particularly in the digital lending industry, through a media visit to Harian Pikiran Rakyat and a series of media gatherings involving various national and regional media outlets in Bandung, West Java, on February 11, 2025.

The event was attended by Kawakibi Tito, Director of IT & Fintech Data Center at AFPI; Laila Ramdhini, Public Relations Specialist at AFPI; I Made Wisnu Saputra, Head of Marketing & Branding at KrediOne; and Habriyanto Rosyidi, Public & Government Relations Manager at KrediOne. This initiative forms part of ongoing efforts to strengthen strategic relationships between AFPI, KrediOne, and the media, while also reinforcing the dissemination of accurate, balanced, and educational information to the public regarding legal, responsible, and consumer-oriented digital lending services.

Through interactive dialogue and open discussions held during both agendas, KrediOne and AFPI shared the latest developments in the digital lending industry, strengthened governance practices, and various financial literacy initiatives promoted in collaboration with regulators, strategic partners, and community stakeholders.

KrediOne CEO Kuseryansyah stated that strong partnerships with the media are a vital element in building a healthy, impactful, and sustainable digital financial ecosystem.

“Media plays a strategic role as a bridge between the industry and the public. Through constructive collaboration with AFPI and media partners, we hope that messages about the importance of using legal, prudent, and responsible digital lending services can be conveyed more widely and with higher quality. KrediOne also believes that public trust is built not only through technological innovation, but also through human-centered communication that prioritizes service excellence and consumer protection,” said Kuseryansyah.

Going forward, KrediOne and AFPI will continue to promote various collaborative programs with the media to strengthen public financial literacy while supporting the growth of a healthy, inclusive, and positively impactful digital lending industry in Indonesia.

For your information, KrediOne currently only uses the official email address cs@kredione.id and customer service hotline at (021) 50880188, available during business hours from 09:00 AM to 05:00 PM WIB. For matters related to loan cancellations, customers may contact customer service through the email mentioned above.