KrediOne has once again achieved a positive milestone by winning the Digital Brand Awards 2026 from InfoBank and Isentia, an Australian-based media intelligence company, in the fintech peer-to-peer lending (digital lending) category. The award ceremony was held at Hotel Indonesia Kempinski, Jakarta, on Friday, May 22, 2026.

The award was presented in recognition of KrediOne’s success in building reputation and public trust through strengthened digital branding, technological innovation, and the implementation of good corporate governance.

This achievement reflects KrediOne’s consistency in delivering digital financing services that are fast, accessible, and customer-oriented, while continuing to prioritize consumer protection principles and compliance with industry regulations.

As a growing digital lending platform, KrediOne places Governance, Risk, and Compliance (GRC) as the core foundation of its business operations. Amid the increasingly challenging dynamics of the online lending industry, the company continues to strengthen risk management, operational oversight, and customer service quality to maintain the trust of the public and all stakeholders.

KrediOne President Director, Kuseryansyah, stated that the award represents both public trust and motivation for the company to continue growing in a healthy and responsible manner.

“This award is a form of appreciation dedicated to the entire KrediOne team. For us, building a brand is not merely about increasing corporate visibility, but about fostering trust through service consistency, business integrity, regulatory compliance, and a commitment to consumer protection,” said Kuseryansyah.

He added that amid the rapid development of the digital financial industry, the company believes business growth must go hand in hand with strong governance and industry sustainability.

“We believe that the future growth of the online lending industry will not only be determined by speed and convenience, but also by integrity, strong governance implementation, and a commitment to customer interests and the sustainability of the industry ecosystem,” he added.

In addition to strengthening GRC implementation, KrediOne also continues to innovate through the utilization of Artificial Intelligence (AI), big data, and machine learning to improve the effectiveness of credit scoring, risk assessment, and the overall customer experience.

On the other hand, the company actively supports financial literacy and inclusion through various public education programs regarding the responsible and appropriate use of legal online lending services, while also raising awareness about the dangers of illegal online loans.

Going forward, KrediOne remains committed to expanding financing access for underserved and underbanked communities, including individuals and SMEs, while strengthening strategic collaborations with regulators and various digital financial ecosystem partners, as well as maintaining healthy and sustainable business growth.

The Digital Brand Award 2026, organized by InfoBank and Isentia, uses an analytical methodology to determine winners through an Artificial Intelligence (AI)-based multilingual processing system that extracts and classifies public sentiment into five categories: very negative, negative, neutral, positive, and very positive. The collected data is presented through a real-time analytics dashboard displaying statistics, conversation trends, reputation indexes, and visualizations such as graphs, word clouds, and heatmaps.

For your information, KrediOne currently only has an official email address at cs@kredione.id and a customer service hotline at (021) 50880188, available during working hours from 08:00 AM to 20:00 PM (WIB). For loan cancellation requests, you may contact our customer service through the email address mentioned above.